Merge pull request #17490 from frenzibyte/improve-bug-issue

Apply minor changes to the issue report template
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Dean Herbert 2022-04-01 17:04:28 +09:00 committed by GitHub
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Important to note that your issue may have already been reported before. Please check:
- Pinned issues, at the top of https://github.com/ppy/osu/issues.
- Current open `priority:0` issues, filterable [here](https://github.com/ppy/osu/issues?q=is%3Aissue+is%3Aopen+sort%3Aupdated-desc+label%3Apriority%3A0).
- And most importantly, search for your issue. If you find that it already exists, respond with a reaction or add any further information that may be helpful.
- And most importantly, search for your issue both in the [issue listing](https://github.com/ppy/osu/issues) and the [Q&A discussion listing](https://github.com/ppy/osu/discussions/categories/q-a). If you find that it already exists, respond with a reaction or add any further information that may be helpful.
- type: dropdown
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Attaching log files is required for every reported bug. See instructions below on how to find them.
**Logs are reset when you reopen the game.** If the game crashed or has been closed since you found the bug, retrieve the logs using the file explorer instead.
### Desktop platforms
If the game has not yet been closed since you found the bug:
1. Head on to game settings and click on "Open osu! folder"
2. Then open the `logs` folder located there
**Logs are reset when you reopen the game.** If the game crashed or has been closed since you found the bug, retrieve the logs using the file explorer instead.
The default places to find the logs are as follows:
The default places to find the logs on desktop platforms are as follows:
- `%AppData%/osu/logs` *on Windows*
- `~/.local/share/osu/logs` *on Linux & macOS*
- `Android/data/sh.ppy.osulazer/files/logs` *on Android*
- *On iOS*, they can be obtained by connecting your device to your desktop and copying the `logs` directory from the app's own document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer)
If you have selected a custom location for the game files, you can find the `logs` folder there.
### Mobile platforms
The places to find the logs on mobile platforms are as follows:
- *On Android*, navigate to `Android/data/sh.ppy.osulazer/files/logs` using a file browser app.
- *On iOS*, connect your device to a PC and copy the `logs` directory from the app's document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer)
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After locating the `logs` folder, select all log files inside and drag them into the "Logs" box below.
- type: textarea