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git-svn-id: svn://svn.mplayerhq.hu/mplayer/trunk@9199 b3059339-0415-0410-9bf9-f77b7e298cf2
358 lines
13 KiB
HTML
358 lines
13 KiB
HTML
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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<HTML>
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<HEAD>
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<TITLE>Zgłaszanie błędów - MPlayer - The Movie Player for
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Linux</TITLE>
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<LINK rel="stylesheet" type="text/css" href="default.css">
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<META http-equiv="Content-Type" content=
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"text/html; charset=iso-8859-2">
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</HEAD>
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<BODY>
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<H1><A name="appendix_b">Dodatek B - Jak zgłaszać
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błędy</A></H1>
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<P>Dobre raporty o błędach są niezwykle cennym wkładem w rozwój
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każdego projektu. Ale dokładnie tak jak pisanie dobrego
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oprogramowania, dobre raporty o błędach wymagają wysiłku.
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Prosimy o zdanie sobie sprawy z faktu iż większość programistów
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jest ekstremalnie zajęta i otrzymuje obscenicznie dużo listów.
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Więc chociaż Twoje informacje zwrotne są niezwykle cenne dla
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udoskonalenia MPlayera, prosze zrozumieć że musisz dostarczyć
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<B>wszystkie</B> informacje o które prosimy, oraz dokładnie
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wykonać intrukcje opisane w tym dokumencie.</P>
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<H2><A name="fix">B.1 Jak naprawiać błędy</A></H2>
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<P>Jeśli uważasz że posiadasz niezbędne umiejętności,
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zapraszamy by spróbować naprawić błąd samemu. A jeśli już tak
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zrobiłeś, prosze przeczytać <A href="tech/patches.txt">ten
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krótki dokument</A> by dowiedzieć się jak sprawić by Twój kod
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został dołączony do MPlayera. Ludzie z listy dyskusyjnej <A
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href=
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"http://mplayerhq.hu/mailman/listinfo/mplayer-dev-eng">mplayer-dev-eng</A>
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pomogą Ci jeśli będziesz miał pytania.</P>
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<H2><A name="report">B.2 Jak zgłaszać blędy?</A></H2>
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<P>Przede wszystkim prosze spróbować najnowszą wersję mplayera z
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CVS, gdyż Twój problem może być już naprawiony. Program rozwija
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się niezwykle szybko, większość problemów zgłaszonych po
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wypuszczeniu oficjalnej wersji naprawiana jest w przeciągu dni,
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a nawet godzin. Prosimy więc by użycwać <B>wyłącznie wersji
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CVS</B> przy zgłaszaniu problemów. Instrukcje dotyczące CVS
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można znaleźć na końcu <A href=
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"http://www.mplayerhq.hu/homepage/dload.html">tej strony</A>
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bądź w dokumencie README. Jeśli ta wersja nie rozwiąże
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problemów, prosimy skonsultować się z <A href=
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"documentation.html#known_bugs">lista znanych pluskiew</A> i
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pozostałą częścią dokumentacji. Jeśli problem który napotkałeś
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nie jest znany bądź nie rozwiązują go nasze instrukcje, prosimy
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o wysłanie raportu o błędzie.</P>
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<P>Prosimy nie wysyłać raportu o błędach bezpośrednio do
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programistów. MPlayer jest produktem rozwijanym przez grupę
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programistów, wiele osób może być zainteresowanych raportem.
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Czasami inni użytkownicy mogli już napotkać błąd z którym się
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borykasz, a nawet posiadać informacje jak go ominąć, nawet
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jeśli to błąd w kodzie MPlayera.</P>
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<P>Prosimy o opisanie problemu dokładnie i z uwzględnieniem
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możliwie największej ilości szczegółów. Jeśli to możliwe, pobaw
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się w detektywa by zawęzić okoliczności przy których występuje
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problem. Czy pluska daje znać o sobie tylko w jakichś
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szczególnych okolicznościach? Czy dotyczy tylko niektórych
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plików bądź typów plików? Czy pojawia się przy jednym kodeku
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czy niezależnie od kodeka? Im więcej informacji dostarczysz tym
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większe szanse na to że naprawimy problem.
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<!-- dotąd przetłumaczone -->
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</P>
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<P>Please describe your problem in as much detail as possible.
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Do a little detective work to narrow down the circumstances
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under which the problem occurs. Does the bug only show up in
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certain situations? Is it specific to certain files or file
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types? Does it occur with only one codec or is it codec
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independent? Can you reproduce it with all output drivers? The
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more information you provide the better are our chances at
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fixing your problem. Please do not forget to also include the
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valuable information requested below, we will be unable to
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properly diagnose your problem otherwise.</P>
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<P>An excellent and well written guide to asking questions in
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public forums is <A href=
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"http://www.tuxedo.org/~esr/faqs/smart-questions.html">How To
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Ask Questions The Smart Way</A> by <A href=
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"http://www.tuxedo.org/~esr/">Eric S. Raymond</A>. There is
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another called <A href=
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"http://www.chiark.greenend.org.uk/~sgtatham/bugs.html">How to
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Report Bugs Effectively</A> by <A href=
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"http://www.chiark.greenend.org.uk/~sgtatham/">Simon
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Tatham</A>. If you follow these guidelines you should be able
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to get help. But please understand that we all follow the
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mailing lists voluntarily in our free time. We are very busy
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and cannot guarantee that you will get a solution for your
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problem or even an answer.</P>
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<H2><A name="where">B.3 Where to report bugs</A></H2>
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<P>Subscribe to the mplayer-users mailing list:<BR>
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<A href=
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"http://mplayerhq.hu/mailman/listinfo/mplayer-users">http://mplayerhq.hu/mailman/listinfo/mplayer-users</A><BR>
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and send your bug report to:<BR>
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<A href=
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"mailto:mplayer-users@mplayerhq.hu">mplayer-users@mplayerhq.hu</A></P>
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<P>The language of this list is <B>English</B>. Please follow
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the standard <A href=
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"http://www.ietf.org/rfc/rfc1855.txt">Netiquette Guidelines</A>
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and <B>do not send HTML mail</B> to any of our mailing lists.
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You will only get ignored or banned. If you do not know what
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HTML mail is or why it is evil, read this <A href=
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"http://expita.com/nomime.html">fine document</A>. It explains
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all the details and has instructions for turning HTML off. Also
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note that we will not individually CC (carbon-copy) people so
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it is a good idea to subscribe to actually receive your
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answer.</P>
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<H2><A name="what">B.4 What to report</A></H2>
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<P>You may need to include log, configuration or sample files
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in your bug report. If some of them are quite big then it is
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better to upload them to our <A href=
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"ftp://mplayerhq.hu/MPlayer/incoming/">FTP server</A> in a
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compressed format (gzip and bzip2 preferred) and include only
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the path and file name in your bug report. Our mailing lists
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have a message size limit of 80k, if you have something bigger
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you have to compress or upload it.</P>
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<H3><A name="system">B.4.1 System Information</A></H3>
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<UL>
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<LI>
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Your Linux distribution or operating system and version
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e.g.:
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<UL>
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<LI>Red Hat 7.1</LI>
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<LI>Slackware 7.0 + devel packs from 7.1 ...</LI>
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</UL>
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</LI>
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<LI>kernel version:<BR>
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<CODE>uname -a</CODE></LI>
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<LI>libc version:<BR>
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<CODE>ls -l /lib/libc[.-]*</CODE></LI>
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<LI>X version:<BR>
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<CODE>X -version</CODE></LI>
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<LI>gcc and ld versions:<BR>
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<CODE>gcc -v<BR>
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ld -v</CODE></LI>
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<LI>binutils version:<BR>
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<CODE>as --version</CODE></LI>
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<LI>
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If you have problems with fullscreen mode:
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<UL>
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<LI>Window manager type and version</LI>
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</UL>
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</LI>
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<LI>
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If you have problems with XVIDIX:
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<UL>
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<LI>X colour depth:<BR>
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<CODE>xdpyinfo | grep "depth of root"</CODE></LI>
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</UL>
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</LI>
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<LI>
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If only the GUI is buggy:
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<UL>
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<LI>GTK version</LI>
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<LI>GLIB version</LI>
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<LI>libpng version</LI>
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<LI>GUI situation in which the bug occurs</LI>
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</UL>
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</LI>
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</UL>
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<H3><A name="hardware">B.4.2 Hardware and drivers</A></H3>
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<UL>
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<LI>CPU info (this works on Linux only):<BR>
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<CODE>cat /proc/cpuinfo</CODE></LI>
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<LI>
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Video card manufacturer and model, e.g.:
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<UL>
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<LI>ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB
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SDRAM</LI>
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<LI>Matrox G400 DH 32MB SGRAM</LI>
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</UL>
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</LI>
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<LI>
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Video driver type & version, e.g.:
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<UL>
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<LI>X built-in driver</LI>
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<LI>nVidia 0.9.623</LI>
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<LI>Utah-GLX CVS 2001-02-17</LI>
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<LI>DRI from X 4.0.3</LI>
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</UL>
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</LI>
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<LI>
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Sound card type & driver, e.g.:
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<UL>
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<LI>Creative SBLive! Gold with OSS driver from
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oss.creative.com</LI>
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<LI>Creative SB16 with kernel OSS drivers</LI>
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<LI>GUS PnP with ALSA OSS emulation</LI>
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</UL>
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</LI>
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<LI>If in doubt include <CODE>lspci -vv</CODE> output on
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Linux systems.</LI>
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</UL>
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<H3><A name="compilation">B.4.3 Compilation problems</A></H3>
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Please include these files:
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<UL>
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<LI><CODE>config.h</CODE></LI>
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<LI><CODE>config.mak</CODE></LI>
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</UL>
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Only if compilation fails below one of these directories,
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include these files:
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<UL>
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<LI><CODE>Gui/config.mak</CODE></LI>
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<LI><CODE>libvo/config.mak</CODE></LI>
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<LI><CODE>libao2/config.mak</CODE></LI>
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</UL>
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<H3><A name="configure">B.4.4 Configure problems</A></H3>
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Include <CODE>configure.log</CODE>.
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<H3><A name="playback">B.4.5 Playback problems</A></H3>
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<P>Please include the output of MPlayer at verbosity level 1,
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but remember to <B>not truncate the output</B> when you paste
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it into your mail. The developers need all of the messages to
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properly diagnose a problem. You can direct the output into a
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file like this:</P>
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<P><CODE> mplayer -v [options] [filename] > mplayer.log
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2>&1</CODE></P>
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<P>If your problem is specific to one or more files, then
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please upload the offender(s) to:</P>
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<P> <A href=
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"ftp://mplayerhq.hu/MPlayer/incoming/">ftp://mplayerhq.hu/MPlayer/incoming/</A></P>
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<P>Also upload a small text file having the same base name as
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your file with a .txt extension. Describe the problem you are
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having with the particular file there and include your email
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address as well as the output of MPlayer at verbosity level 1.
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Usually the first 1-5 MB of a file are enough to reproduce the
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problem, but to be sure we ask you to:</P>
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<P><CODE> dd if=yourfile of=smallfile bs=1024k
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count=5</CODE></P>
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<P>It will take the first five megabytes of
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<STRONG>'your-file'</STRONG> and write it to
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<STRONG>'small-file'</STRONG>. Then try again on this small
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file and if the bug still shows up your sample is sufficient
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for us. Please <STRONG>do not ever</STRONG> send such files via
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mail! Upload it, and send only the path/filename of the file on
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the FTP-server. If the file is accessible on the net, then
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sending the <STRONG>exact</STRONG> URL is sufficient.</P>
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<H3><A name="crash">B.4.6 Crashes</A></H3>
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<P>You have to run MPlayer inside <CODE>gdb</CODE> and send us
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the complete output or if you have a core dump of the crash you
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can extract useful information from the <CODE>Core</CODE> file.
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Here's how:</P>
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<H4><A name="debug">B.4.6.1 How to conserve information about a
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reproducible crash</A></H4>
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Recompile MPlayer with debugging code enabled:
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<P><CODE> ./configure --enable-debug=3<BR>
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make</CODE></P>
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and then run MPlayer within gdb using:
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<P><CODE> gdb ./mplayer</CODE></P>
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You are now within gdb. Type:
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<P><CODE> run -v [options-to-mplayer] filename</CODE></P>
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and reproduce your crash. As soon as you did it, gdb will
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return you to the command line prompt where you have to enter
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<P><CODE> bt<BR>
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disass $pc-32 $pc+32<BR>
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info all-registers</CODE></P>
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<H4><A name="core">B.4.6.2 How to extract meaningful
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information from a core dump</A></H4>
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<P>Please create the following command file:</P>
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<P><CODE>disass $pc-32 $pc+32<BR>
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info all-registers</CODE></P>
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<P>Then simply execute the following on your command line:</P>
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<P> <CODE>gdb mplayer --core=core -batch
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--command=command_file > mplayer.bug</CODE></P>
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<H2><A name="advusers">B.5 I know what I am doing...</A></H2>
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<P>If you created a proper bug report following the steps above
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and you are confident it is a bug in MPlayer, not a compiler
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problem or broken file, you have already read the documentation
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and you could not find a solution, your sound drivers are OK,
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then you might want to subscribe to the mplayer-advusers list
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and send your bug report there to get a better and faster
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answer.<BR>
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<BR>
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Please be advised that if you post newbie questions or
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questions answered in the manual there, you will be ignored or
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flamed instead of getting an appropriate answer.<BR>
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So do not flame us and subscribe to -advusers only if you
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really know what you are doing and feel like being an advanced
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MPlayer user or developer. If you meet these criteria it should
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not be difficult to find out how to subscribe...</P>
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</BODY>
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</HTML>
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