osu/.github/ISSUE_TEMPLATE/bug-issue.yml

Ignoring revisions in .git-blame-ignore-revs. Click here to bypass and see the normal blame view.

76 lines
3.1 KiB
YAML
Raw Normal View History

2022-03-18 09:09:03 +00:00
name: Bug report
description: Report a very clearly broken issue.
2022-03-18 09:09:03 +00:00
body:
- type: markdown
attributes:
value: |
# osu! bug report
Important to note that your issue may have already been reported before. Please check:
- Pinned issues, at the top of https://github.com/ppy/osu/issues.
- Current open `priority:0` issues, filterable [here](https://github.com/ppy/osu/issues?q=is%3Aissue+is%3Aopen+sort%3Aupdated-desc+label%3Apriority%3A0).
- And most importantly, search for your issue both in the [issue listing](https://github.com/ppy/osu/issues) and the [Q&A discussion listing](https://github.com/ppy/osu/discussions/categories/q-a). If you find that it already exists, respond with a reaction or add any further information that may be helpful.
2022-03-18 09:09:03 +00:00
# ATTENTION LINUX USERS
If you are having an issue and it is hardware related, **please open a [q&a discussion](https://github.com/ppy/osu/discussions/categories/q-a)** instead of an issue. There's a high chance your issue is due to your system configuration, and not our software.
2022-03-18 09:09:03 +00:00
- type: dropdown
attributes:
label: Type
options:
- Crash to desktop
- Game behaviour
- Performance
- Cosmetic
2022-03-18 09:09:03 +00:00
- Other
validations:
required: true
- type: textarea
attributes:
label: Bug description
description: How did you find the bug? Any additional details that might help?
2022-03-18 09:09:03 +00:00
validations:
required: true
- type: textarea
attributes:
label: Screenshots or videos
description: Add screenshots or videos that show the bug here.
placeholder: Drag and drop the screenshots/videos into this box.
2022-03-18 09:09:03 +00:00
validations:
required: false
- type: input
attributes:
label: Version
description: The version you encountered this bug on. This is shown at the end of the settings overlay.
2022-03-18 09:09:03 +00:00
validations:
required: true
- type: markdown
attributes:
value: |
## Logs
2022-03-18 09:09:03 +00:00
Attaching log files is required for **every** issue, regardless of whether you deem them required or not. See instructions below on how to find them.
### Desktop platforms
If the game has not yet been closed since you found the bug:
1. Head on to game settings and click on "Export logs"
2. Click the notification to locate the file
2023-12-19 04:35:02 +00:00
3. Drag the generated `.zip` files into the github issue window
2023-12-19 04:35:02 +00:00
![export logs button](https://github.com/ppy/osu/assets/191335/cbfa5550-b7ed-4c5c-8dd0-8b87cc90ad9b)
### Mobile platforms
The places to find the logs on mobile platforms are as follows:
- *On Android*, navigate to `Android/data/sh.ppy.osulazer/files/logs` using a file browser app.
- *On iOS*, connect your device to a PC and copy the `logs` directory from the app's document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer)
2022-03-18 09:09:03 +00:00
- type: textarea
attributes:
label: Logs
placeholder: Drag and drop the log files into this box.
2022-03-18 09:09:03 +00:00
validations:
required: true