mpv/.github/ISSUE_TEMPLATE/2_bug_report_windows.yml

145 lines
6.0 KiB
YAML

name: "Report a Windows Issue"
description: "Create a report for a runtime related Windows Issue"
labels: ["os:win"]
body:
- type: textarea
attributes:
label: "mpv Information"
placeholder: |
mpv v0.38.0-96-gf776be6af5 Copyright © 2000-2024 mpv/MPlayer/mplayer2 projects
built on May 5 2024 18:37:43
libplacebo version: v7.349.0 (v6.338.0-120-g7b294350)
FFmpeg version: 6.1.1
FFmpeg library versions:
libavutil 58.29.100
libavcodec 60.31.102
libavformat 60.16.100
libswscale 7.5.100
libavfilter 9.12.100
libswresample 4.12.100
description: |
Provide the output of `mpv --version`.
render: bash
validations:
required: false
- type: textarea
attributes:
label: "Other Information"
description: >
- Windows Version: `ver` (cmd) or
`"$([Environment]::OSVersion)/$((gp 'HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion' -Name CurrentBuild).CurrentBuild).$((gp 'HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion' -Name UBR).UBR)"` (PowerShell)
- GPU model, driver and version
- Source of the mpv binary
- If known which version of mpv introduced the problem
- Possible screenshot or video of visual glitches
If you're not using git master or the latest release, update.
Nightly builds from master can be found [here](https://github.com/mpv-player/mpv/actions/workflows/build.yml?query=branch%3Amaster+event%3Apush),
click on the latest workflow run, scroll down to the Artifacts section and download the
appropriate build. Packages and builds can be found [here](https://mpv.io/installation/).
value: |-
- Windows version:
- GPU model, driver and version:
- Source of mpv:
- Introduced in version:
validations:
required: true
- type: textarea
attributes:
label: "Reproduction Steps"
description: >
Try to reproduce your issue with `--no-config` first. If it isn't reproducible
with `--no-config` try to find out which option or script causes your issue.
If the issue is render performance-related, try to reproduce it with `--no-config
--profile=fast`, which is designed to work on lower-end mobile devices.
For decoding performance-related issues, additionally try to enable hardware
decoding with `--hwdec=yes` or the `Ctrl+h` shortcut.
Describe the reproduction steps as precise as possible. It's very likely that
the bug you experience wasn't reproduced by the developer because the workflow
differs from your own.
validations:
required: true
- type: textarea
attributes:
label: "Expected Behavior"
placeholder: "What were you expecting?"
validations:
required: true
- type: textarea
attributes:
label: "Actual Behavior"
placeholder: "What happened instead?"
validations:
required: true
- type: textarea
attributes:
label: "Log File"
placeholder: "Drag and drop log file here (Don't paste content directly)"
description: >
Make a log file with `--gpu-debug --log-file=output.txt`, which is our preferred way, and
attach it to the issue.
If you have trouble producing a log file, you can alternatively use `--gpu-debug -v -v`,
save the terminal output to a file, and attach it to the issue.
In the case of a crash, please provide a backtrace, attach the approriate `.dmp` file
from `%LOCALAPPDATA%\CrashDumps`.
Without the log file, this issue will be closed for ignoring the issue template.
Disclaimer: The log file may contain identifiable information, such as your username.
Review the log file before sharing and redact any sensitive data if necessary.
validations:
required: true
- type: textarea
attributes:
label: "Sample Files"
placeholder: "Drag and drop sample files here"
description: >
Please provide sample files for a minimal reproduction case, if the issue can't be
reproduced without it or it is helpful to demonstrate the issue.
Preferably files should be attached directly within the text field below. Due to GitHub's
upload restriction, you may need to archive the sample file first and upload it as `.zip`
file. If the sample file is too big to attach directly, use a solution that is easy to
access with possible long-term retention. Possible services include, but are not limited
to, the following:
- [0x0.st](https://0x0.st/) (no long-term retention)
- [Dropbox](https://www.dropbox.com)
- [Google Drive](https://www.google.com/drive/)
- [iCLoud Drive](https://www.icloud.com/iclouddrive/)
- [MediaFire](https://www.mediafire.com/)
- [OneDrive](https://onedrive.live.com/)
- type: checkboxes
attributes:
label: "I carefully read all instruction and confirm that I did the following:"
options:
- label: "I tested with the latest mpv version to validate that the issue is not already fixed."
required: true
- label: "I provided all required information including system and mpv version."
required: true
- label: >-
I produced the log file with the exact same set of files, parameters, and conditions
used in "Reproduction Steps", with the addition of `--log-file=output.txt`.
required: true
- label: >-
I produced the log file while the behaviors described in "Actual Behavior" were
actively observed.
required: true
- label: "I attached the full, untruncated log file."
required: true
- label: "I attached the backtrace in the case of a crash."
required: true