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git-svn-id: svn://svn.mplayerhq.hu/mplayer/trunk@1202 b3059339-0415-0410-9bf9-f77b7e298cf2
129 lines
3.5 KiB
Plaintext
129 lines
3.5 KiB
Plaintext
How to report bugs?
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~~~~~~~~~~~~~~~~~~~
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First read DOCS/BUGS, and other docs. If your problem isn't
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known or isn't solved by our instructions, then report the bug:
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Where?
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======
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Subscribe to the mplayer-users mailing list:
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http://lists.sourceforge.net/lists/listinfo/mplayer-users
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and send your bugreport to:
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mplayer-users@lists.sourceforge.net
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We won't CC: so please subscribe!!!
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Don't send bugreports private, directly to author's address!!!
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We are working together on code, so everyone is interested in it.
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BTW many times other users know the solution (system config probs,
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bad drivers etc), even when we think it's a bug in our code.
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The language of this list is ENGLISH !
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Please describe your problem in details, examples etc, and don't
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forget to include these:
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What?
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=====
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1. The system info what we always want:
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- linux distribution
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examples:
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RedHat 7.1
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Slackware 7.0 + devel packs from 7.1 ...
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- kernel version:
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uname -a
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- libc version:
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ls -l /lib/libc[.-]*
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- X version:
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X -version
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- gcc and ld version:
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gcc -v
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ld -v
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- binutils version:
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as --version
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2. Hardware & drivers:
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- CPU info:
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cat /proc/cpuinfo
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- video card manufacturer and model
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examples:
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ASUS V3800U chip: nVidia TNT2 Ultra pro 32MB SDRAM
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Matrox G400 DH 32MB SGRAM
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- video driver type&version
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examples:
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X built-in driver
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nvidia 0.9.623
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Utah-GLX CVS 2001-02-17
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DRI from X 4.0.3
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- sound card type & driver
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examples:
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Creative SBLive! Gold with OSS driver from oss.creative.com
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Creative SB16 with OSS drivers of kernel
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GUS PnP with ALSA OSS emulation
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- if you are unsure, attach output of lspci -v
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For compiling problems/errors:
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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3. output of configure/make:
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make distclean
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./configure &>config.log
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./make &>make.log
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4. these files:
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config.h
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config.mak
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libvo/config.mak
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For playback problems:
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~~~~~~~~~~~~~~~~~~~~~~
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3. Output of mplayer at verbose level 1 (-v)
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mplayer -v [options] filename &> mplayer.log
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4. If the problem is specific to one or a few files,
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then please upload that file to:
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ftp://thot.banki.hu/MPlayer/incoming/
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Usually first 1-5 MB of the file is enough to reproduce
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the problem, but first you should try it:
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dd if=yourfile of=smallfile bs=1k count=1024
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(it will cut first 1MB of 'yourfile' and save to 'smallfile')
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Then try again on this small file, and if bug still exists
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then it's enough to upload this small file.
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NEVER send such files via mail! Upload it, and send only
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the path/filename of the file on the FTP.
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If the file is accessible on the net, then sending the
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_exact_ URL is enough!
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5. For crashes (segfault, SIGILL, signal 4 etc):
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If you have coredump of the crash, see 5.a, else see 5.b:
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5.a: Please print us coredump (if it was created).
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Howto:
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please create following command file:
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disass $eip-32 $eip+32
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printf "eax=%08lX\n",$eax
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printf "ebx=%08lX\n",$ebx
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printf "ecx=%08lX\n",$ecx
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printf "edx=%08lX\n",$edx
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printf "esp=%08lX\n",$esp
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printf "ebp=%08lX\n",$ebp
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printf "edi=%08lX\n",$edi
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printf "esi=%08lX\n",$esi
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Then simply execute following command line:
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gdb mplayer --core=core -batch --command=command_file >mplayer.bug
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5.b.: run MPlayer in gdb:
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[at root/user shell prompt:]
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# gdb mplayer
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[at gdb prompt:]
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> run -v [options-to-mplayer] filename
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... (wait until it will crash)
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> bt
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> disass $eip-32 $eip+32
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Send us the full output of the above things!
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In general:
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~~~~~~~~~~~
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If something is big (logs etc) then it's better to upload to the ftp
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(gzipped), and include only path/filename in the bugreport!
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