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The endless quest to force people into writing good bug reports part 2342:

Browse Source 
Moved patch section up front, that's what we want most after all.
Reworded parts of the howto section and added a link to ESR's excellent
RTFM FAQ.


git-svn-id: svn://svn.mplayerhq.hu/mplayer/trunk@6867 b3059339-0415-0410-9bf9-f77b7e298cf2
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diego 2002-08-02 00:59:35 +00:00
parent 1459cf6296
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DOCS/bugreports.html
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@ -11,22 +11,45 @@
<P><B><A NAME=C>Appendix C - How to report bugs</A></B></P>
<P><B>How to report bugs?</B></P>
<P>First of all please try the latest CVS version of <B>MPlayer</B> as your bug
might already be fixed there. CVS instructions can be found at the bottom of
<A HREF="http://www.mplayerhq.hu/homepage/dload.html">this page</A>.</P>
<P>If this did not help please refer to <A HREF="documentation.html#D">Appendix D</A>
and the rest of the documentation. If your problem is not known or not solvable by
our instructions, then please report the bug.</P>
<P><B>How to fix bugs</B></P>
<P>If you feel have the necessary skills you are invited to have a go at fixing
the bug yourself. Or maybe you already did that? Please read
<A HREF="tech/patches.txt">this short document</A> to find out how to get your
code included in <B>MPlayer</B>. The people on the
<A HREF="http://mplayerhq.hu/mailman/listinfo/mplayer-dev-eng">mplayer-dev-eng</A>
mailing list can assist you if you have questions.</P>
mailing list will assist you if you have questions.</P>
<P><B>How to report bugs</B></P>
<P>First of all please try the latest CVS version of <B>MPlayer</B> as your bug
might already be fixed there. CVS instructions can be found at the bottom of
<A HREF="http://www.mplayerhq.hu/homepage/dload.html">this page</A> or in the
README. If this did not help please refer to
<A HREF="documentation.html#D">the list of known bugs</A> and the rest of the
documentation. If your problem is not known or not solvable by our instructions,
then please report the bug.</P>
<P>Please do not send bug reports privately to individual developers. This is
community work and thus there might be several people interested in it.
Sometimes other users already experienced your troubles and know how to
circumvent a problem even if it is a bug in <B>MPlayer</B> code.</P>
<P>Please describe your problem in as much detail as possible. Do a little
detective work to narrow down the circumstances under which the problem occurs.
Does the bug only show up in certain situations? Is it specific to certain files
or file types? Does it occur with only one codec or is it codec independent?
Can you reproduce it with all output drivers? The more information you provide
the better are our chances at fixing your problem. Please do not forget to
also include the valuable information requested below, we will be unable to
properly diagnose your problem otherwise.</P>
<P>An excellent and well written guide to asking questions in public forums is
<A HREF="http://www.tuxedo.org/~esr/faqs/smart-questions.html">How To Ask
Questions The Smart Way</A> by Eric S. Raymond. If you follow these guidelines
you should be safe. But please understand that we all follow the mailing lists
voluntarily in our free time. We are very busy and cannot guarantee that you
will get a solution for your problem or even an answer. </P>
<P><B>Where to report bugs?</B></P>
@ -41,21 +64,6 @@ and send your bug report to:<BR>
ignored or banned. Also note that we will not individually CC (carbon-copy)
people so it is a good idea to subscribe to actually receive your answer.</P>
<P>Please do not send bug reports privately to individual developers. This is
community work and thus there might be several people interested in it.
Also sometimes other users already experienced your troubles and have a
solution in hand how to circumvent a problem even if it is a bug in <B>MPlayer</B>
code.</P>
<P>Please describe your problem in as much detail as possible. Do a little
detective work to narrow down the circumstances under which the problem occurs.
Does the bug only show up in certain situations? Is it specific to certain files
or file types? Does it occur with only one codec or is it codec independent?
Can you reproduce it with all output drivers? The more information you provide
the better are our chances at fixing your problem. Please do not forget to
also include the valuable information requested below, we will probably be
unable to properly diagnose your bug otherwise.</P>
<P><B>What to report?</B></P>
<P><B>System Information</B></P>