diff --git a/doc/mailing-list-faq.texi b/doc/mailing-list-faq.texi index 9af89815d5..3ab89d6677 100644 --- a/doc/mailing-list-faq.texi +++ b/doc/mailing-list-faq.texi @@ -47,7 +47,8 @@ We cannot provide help for scripts and/or third-party tools. @anchor{How do I ask a question or send a message to a mailing list?} @section How do I ask a question or send a message to a mailing list? -All you have to do is send an email: +First you must @ref{How do I subscribe?, subscribe}. Then all you have to do is +send an email: @itemize @item @@ -57,49 +58,18 @@ ffmpeg-user mailing list. @item Email @email{libav-user@@ffmpeg.org} to send a message to the libav-user mailing list. + +@item +Email @email{ffmpeg-devel@@ffmpeg.org} to send a message to the +ffmpeg-devel mailing list. @end itemize -If you are not subscribed to the mailing list then your question must be -manually approved. Approval may take several days, but the wait is -usually less. If you want the message to be sent with no delay then you -must subscribe first. See @ref{How do I subscribe?} - -Please do not send a message, subscribe, and re-send the message: this -results in duplicates, causes more work for the admins, and may lower -your chance at getting an answer. However, you may do so if you first -@ref{How do I delete my message in the moderation queue?, delete your original message from the moderation queue}. +Note that the ffmpeg-devel mailing list does not require you to subscribe +to send a message or patch, but ffmpeg-user and libav-user do require +subscription. @chapter Subscribing / Unsubscribing -@section What does subscribing do? - -Subscribing allows two things: - -@itemize -@item -Your messages will show up in the mailing list without waiting in the -moderation queue and needing to be manually approved by a mailing list -admin. - -@item -You will receive all messages to the mailing list including replies to -your messages. Non-subscribed users do not receive any messages. -@end itemize - -@section Do I need to subscribe? - -No. You can still send a message to the mailing list without -subscribing. See @ref{How do I ask a question or send a message to a mailing list?} - -However, your message will need to be manually approved by a mailing -list admin, and you will not receive any mailing list messages or -replies. - -You can ask to be CCd in your message, but replying users will -sometimes forget to do so. - -You may also view and reply to messages via the @ref{Where are the archives?, archives}. - @anchor{How do I subscribe?} @section How do I subscribe? @@ -134,8 +104,6 @@ must be manually approved by a mailing list admin: These are: @itemize -@item -Messages from users who are @strong{not} subscribed. @item Messages that exceed the @ref{What is the message size limit?, message size limit}. @@ -148,13 +116,12 @@ or is abusive towards others). @section How long does it take for my message in the moderation queue to be approved? -The queue is usually checked once or twice a day, but on occasion -several days may pass before someone checks the queue. +The queue is usually checked daily to several times a week. @anchor{How do I delete my message in the moderation queue?} @section How do I delete my message in the moderation queue? -You should have received an email with the subject @emph{Your message to ffmpeg-user awaits moderator approval}. +You should have received an email with the subject @emph{Your message to awaits moderator approval}. A link is in the message that will allow you to delete your message unless a mailing list admin already approved or rejected it. @@ -175,6 +142,9 @@ Click the email link at the top of the message just under the subject title. The link will provide the proper headers to keep the message within the thread. +Note that you must be subscribed to send a message to the ffmpeg-user or +libav-user mailing lists. + @section How do I search the archives? Perform a site search using your favorite search engine. Example: @@ -203,9 +173,8 @@ Instead, use trimmed interleaved/inline replies (@url{https://lists.ffmpeg.org/p @anchor{What is the message size limit?} @section What is the message size limit? -The message size limit is 500 kilobytes for the user lists and 1000 -kilobytes for ffmpeg-devel. Please provide links to larger files instead -of attaching them. +The message size limit is 1000 kilobytes. Please provide links to larger files +instead of attaching them. @section Where can I upload sample files?