================= Troubleshooting ================= Mount 5 Error ============= A mount 5 error typically occurs if a MDS server is laggy or if it crashed. Ensure at least one MDS is up and running, and the cluster is ``active + healthy``. Mount 12 Error ============== A mount 12 error with ``cannot allocate memory`` usually occurs if you have a version mismatch between the :term:`Ceph Client` version and the :term:`Ceph Storage Cluster` version. Check the versions using:: ceph -v If the Ceph Client is behind the Ceph cluster, try to upgrade it:: sudo apt-get update && sudo apt-get install ceph-common You may need to uninstall, autoclean and autoremove ``ceph-common`` and then reinstall it so that you have the latest version.